Members reviews for Auriga Crown Car Hire
 kr2spain
reviewing
on 21-07-2008
Good service! All went fine
Christian
reviewing
on 19-03-2008
Sometimes I think it would be easier to build a car from scratch than to try to rent a car from these guys. Be warned, they only rent to people who use credit cards. If you have your own money or a debit card, these guys cannot help you. Plastic fantastic, I don't think.
marsspain
reviewing
on 14-03-2008
These guys have got to be the creme de la creme of car hire in Spain. Always friendly, always reasonably priced, they are leaps and bounds ahead of their competition!
Cabopino_Holty
reviewing
on 18-02-2008
Just came back from a week Hols and used Auriga Crown for our car hire. The first thing to say is that the car itself was great but getting it was an absolute mare!

We booked from the UK via the Auriga Crown website and requested 2 booster seats at the time of booking (at a cost of 2 euros a day per seat). When we arrived at the airport we were directed to the office and signed for the car - we did not mention the booster seats as this was all part of our original order. When we got down to the collection point our car took 20 mins to arrive - ok we thought, not the quickest but not too much of a problem. When it arrived there were no booster seats in there so we went back to office and asked where they were. We were told that it was our fault they were not there as we did not mention them at the office even though they were paid for and on our order! It then took a further 45 minutes to get 2 booster seats from the office upstairs to the lower level pick up point (so over an hour in total which is not great with 2 young kids in tow). The staff were incredibly unhelpful and constantly blamed us for not mentioning it at the point of signing (even though it was all pre paid by us). What made it more frustrating is that there were about 5 members of staff just sitting around doing nothing - it would of been very easy for one of them to get in the lift, go upstairs and get the seats but this was too much like hard work. At the time we left there were 2 other families having exactly the same issue as us, themsleves all being blamed for Aurgia Crowns crap system not picking up the specifics of what they had ordered.

The moral of the story here, if you want car seats from these guys (regardless of whether you paid for them or not) you have to mention it at the office in the airport. Needless to say we will not be using these guys again - there are plenty of other places to get cars.
 
   
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