First time I've blogged in a while, guess this one is more out of frustration.

So anyway, I'm renting a modern penthouse right now in Marbella and everything has been absolutely fine, until today.  My family came over to drop off some Christmas stuff, and on leaving we took the lift down to the car park.  Almost at the bottom, it came to a screaching holt. Dont panic I was thinking, just press the call button and we'll be set.

....  No reply.  Phone the emergency number I thought... No signal on my phone (Im in a lift).  After ten minutes of continuous ringing of the 24 hour emergency contact bell and expecting a voice to come on over the telephone line, I lost it and decided to force the door and managed to climb out of the lift.

I phoned the emergency number when I got out and told them 4 people are stuck in the lift, in slow broken English ( no Spanish yet I'm afraid ).  After trying to explain I had an 'Emergencia', the guy said something and decided to hang up.

I rang again and explained again to another call agent who did her best after 20 minutes to get my details down.  We managed to communicate and she said she would send a technician right away to rescue the 4 people in the lift. 

That was two hours ago and guess what... No one has arrived. Luckily we all managed to get out on our own but it may not have been the case.

I seriously hope Otis Marbella haven't broken up for Christmas or they'll have a few law suits landing in the New Year...

I'm taking the steps from now on I know that much.  

*edit*... Six hours later, still no sign of the emergency call out guy!!